Lately, we have seen a number of clients receiving emails regarding ‘Updates to the cPanel Service Agreement’ which are phishing attempts and should be ignored and deleted.
There is an attachment which is a purely JavaScript driven web document. Opening this could potentially open your computer to exploits.
We purchase cPanel licenses for our shared hosting environment and also on behalf of our Virtual Private Server (VPS) customers. As such any licensing agreements are between Presshost as a customer and cPanel as the provider. cPanel will never contact you directly.
An example of this email is below
Email Subject
Redacted domain name. We’re updating our privacy policy and other documents based on GDPR standards
Email body
Redacted domain name. You’re receiving this email because we are updating the cPanel Services Agreement, which applies to one of more cPanel or services you use. We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new cPanel services and features.
You can learn more about these updates on our FAQ page including a summary of the most notable changes.
If you wish to continue to use our products and services we recommend that you find the attachment file that is attached to this email to automatically update to our privacy policy to avoid service interruption, or your redacted domain name account being closed.
If you do not agree, you can choose to discontinue using the products and services, and close your cPanel account redacted domain name before these terms become effective.
Thank you for using cPanel products and services